Ohmyhome Services During Phase Two: Safe Transition

Ohmyhome

Updated: 19 June 2020

Are you thinking of buying, selling, or renting property during the Phase Two: Safe Transition? Our team has always been hard at work.

Property transaction activities by estate agents and real estate salespersons after the circuit breaker period has resumed starting 19 June 2020, according to Council for Estate Agencies’ advisory.

Ohmyhome Services

Services Status
Mortgage Advisory Open for business
Valuation Check (for private property) Open for business
Insurance Open for business
Legal Conveyancing Open for business
Aircon Maintenance Open for business
Cleaning Services Open for business
Moving & Disposal Open for business
Maintenance & Repair Open for business
Property Agent Services for HDB Flats and Condo Open for business
Property Viewings On-going including physical viewings

All meetings with our property agents about your property transactions can be conducted in person. If a potential buyer wants to view your home; they can do so physically. If they still prefer to view it remotely, they can do so with our video tours conducted by our experienced salespersons.

For Physical Home Viewings

Our salespersons will comply with contact tracing requirements, and adopt safety precautions and ensure that all persons at the activity do the same:

  • Wearing of masks.
  • Maintaining a physical spacing of at least one metre between persons.
  • If a person who turns up for the activity is unwell (e.g. exhibits
    respiratory symptoms or has a fever), our agents will ask him not to participate, and to see a doctor or return home.

No more than five persons can visit the property at any one point
in time. Such persons include our salesperson and any professionals who will assist with preparing the property for listing or virtual
viewing.

Open houses are not permitted during Phase Two as these may attract large groups of people congregating at the property.


For HDB completion appointments, our property agents are not allowed to attend but sellers and buyers can still attend.

Services at HDB Hub and Branches will continue to operate by appointment only. The HDB will contact customers to schedule appointments for critical and time-sensitive cases. Customers who wish to visit HDB Branches will be able to book an appointment from 25 June onwards, using the e-appointment system via HDB InfoWEB or Mobile@HDB app.

“A blessing that arose from this situation is that we now get to try new ways of doing things. Know that you can count on us as we continue leading the Proptech world through good and bad times,” said Rhonda Wong, Ohmyhome’s CEO and Co-Founder.

If you have any questions, we will always do our best to answer them via email at help@ohmyhome.com or call us at 6886 9009. You may also visit our FAQ list when transacting your property during COVID-19.

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